FAQ

If a user forgets her password, how can she get a new password?

 


It is possible to recover the password for all users. There is a password recovery link in the "User Login" tab. They give their email address and the password is sent to them

I cannot enter the database with my username and password, what is the cause of the problem and its solution?

Make sure that the CAPS LOCK button is turned on or the keyboard is Persian when entering the username or password The possibility of using username and password related to other databases The possibility of forgetting the username and password

We cannot enter the system; what should we do?

Please be careful when typing your username and password: When typing the password, make sure that the light of the Caps Lock key on the keyboard is off and the language is set to English in the Language bar Preferably, copy your username and password in your email and restore them on the login page If you are unable to enter the system by performing the above tasks, please contact the office at 021-66707021 extension 271